Shipping Policy
Deliveries to Canada, USA and UK take on average 60 days to arrive, depending on the shipping method used. Our express delivery takes on average 5 working days. Deliveries to other countries may take longer. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 60 days of purchase date, the customer is entitled to a refund of the purchase in full.
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Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the NIPOST and express shipping service is provided by DHL. Please note that customers outside Nigeria shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.
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Return & Exchange Policy
If you are not satisfied with your purchase, please contact us by phone on +2348100400042. You may request an exchange within 10 days of the receipt of the product. Personalized or other customized product may not be returned for refund under any circumstances unless stated otherwise during time of purchase.